PRIVACY POLICY

The purpose of this privacy notice is to provide you with clear, simple, and complete information about how we process the personal data you share with us.

1. Personal Data We May Collect About You

We may collect your personal data when you:

  • Order products on our website;
  • Make purchases in-store;
  • Use our online services, such as live chat;
  • Agree to receive our marketing communications by email;
  • Contact our customer service team.

We collect various types of personal data for the purposes described in this policy, including:

  • Contact information (such as your name, email address, home address, phone number, and any other personal details) that you provide through forms on our website, including when subscribing to our Newsletter;
  • Transaction details (such as credit/debit card information);
  • Personal data contained in your communications with us, for example when you report a problem.

Providing your personal data (including your name, email, address, credit/debit card details, bank code, and phone number) is necessary for us to process your orders online and in-store.

2. Minimum Age

We do not knowingly accept registrations or collect personal data from minors. By registering on our website, you confirm that you have reached the age of majority in your country of residence.

3. How Long We Keep Your Personal Data

As a general principle, your personal data will be stored in our customer database. When we no longer need to use your data, it will be removed from our systems.

4. Who Can Access Your Personal Data

We ensure that only authorized individuals have access to your personal data, and only when necessary for the purposes described above.

5. Contact Us to Update or Delete Your Personal Data

If you have any questions or concerns about how we process and use your personal data, or if you would like to access, correct, or delete your data, please contact us by emailing swimbynara@gmail.com.

If at any time you no longer wish to receive details of our offers, news, or events, you can unsubscribe by clicking the link provided in every Newsletter we send. You may also email swimbynara@gmail.com to unsubscribe.